In this fully updated and revised tenth edition, you'll learn practical advice on dealing with difficult people, handling criticism, and expressing your feelings. You'll also discover how to use humor in conflict resolution, ways to clarify others' intentions, and how to distinguish between encouraging and discouraging communication habits. This edition also includes a new introduction by coauthor Robert Alberti, in addition to research and information on the subjects of anger and interpersonal communication.
Assertiveness is an alternative to personal powerlessness or manipulation. The program in this book will help you develop effective ways to express yourself, maintain your self-respect, and show respect for others. This is not a "me-first" book—it's all about equal-relationship assertiveness!
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Creators
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Publisher
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Release date
March 10, 2020 -
Formats
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OverDrive Listen audiobook
- ISBN: 9781705210116
- File size: 243913 KB
- Duration: 08:28:09
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Languages
- English
Formats
- OverDrive Listen audiobook
subjects
Languages
- English
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