The Customer Success Professional's Handbook
How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company
1 of 1 copy available
1 of 1 copy available
The Customer Success Professional's Handbook is the definitive reference book for CSMs and similar roles in the field. This practical, first-of-its-kind manual fills a significant gap in professional customer success literature, providing the knowledge every CSM needs to succeed—from the practitioner level all the way to senior leadership. The authors—acknowledged experts in building, training, and managing Customer Success teams—offer real-world guidance and practical advice for aspiring and experienced CSMs alike.
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Creators
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Publisher
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Release date
March 24, 2020 -
Formats
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OverDrive Listen audiobook
- ISBN: 9781469078021
- File size: 212309 KB
- Duration: 07:22:18
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Languages
- English
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